Delivery Charges Policy

  1. This Policy forms part of the Terms and Conditions of your use of this website.
  2. Direct One Australia Pty Ltd will post the goods ordered and paid for by you through this website (provided they are in stock) within 3 business days of receiving your order and payment. 
  3. The goods will be sent by standard Australia parcel post mail and estimated delivery times can be found on the Australia Post website. In this regard, in ordering from this website you are acknowledging that a representative of Australia Post may leave a card if they cannot reach you on delivery day and that you may need to collect the item from a local post office.
  4. Free delivery for goods ordered to a value above $100.00.
    Direct One Australia Pty Ltd will pay the cost of the delivery of goods ordered by you in any one order above the value of $100.00.
  5. Delivery charges applicable for goods ordered at a value of $100.00 or less.
    The following delivery charges apply to all deliveries of goods purchased to the value of $100.00 or less
    (a) $10.00 for goods shipped by standard Australia parcel post.
    (b) $15.00 for all goods shipped by express Australia post.

Inquiries

If you have any inquiries regarding our delivery charges please contact our customer service team on orders@directone.net.au . It will assist if you include a contact telephone number in your email.

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